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ekerbatu
Participant
October 6, 2023
Question

Unable to set clip. GDI Status: "GenericError"

  • October 6, 2023
  • 1 reply
  • 431 views

Since I switch between audio hardwares often, I get this error a lot and I know how to fix it, thanks to past community posts.
The problem here is the error window itself, why can't I just close it? it keeps popping back up when I click on ''ok'' which is my only option, forcing me to shut down After Effects and re-run it. Then I have to adjust my audio hardware preferences before starting anything. Would be real nice to be able to do this without having to shut the program down completely.

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1 reply

nishu_kush
nishu_kush
Legend
October 6, 2023

Sorry to hear about the issue, ekerbatu.

Try this - Go to your audio setting in Edit > Preferences > Audio Hardware and change your "Default Output" to something else.

Let us know if it helps.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,
Nishu

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ekerbatuAuthor
Participant
October 6, 2023

Thanks for the reply.
As I said I know how to fix the issue so it doesn't happen again. I just can't do what you have said before I shut After Effects down from task manager because the error window pops right back up when i click ok to close it, making me unable to click anywhere else on After effects.

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