Unable to view composition or footage

Forum|Forum|1 year ago
October 16, 2024
2 replies
428 views

Hi could anyone help or advice me how to resolve this issue: I am unable to view anyvideo in composition or footage, its just black view. snapshot below:

Thank you in advance!
p/s: it was just fine a few days ago, normal ae flow when i creata a comp and import video file its already viewable, but now i cant. Hope to get some help! Thanks

This topic has been closed for replies.

nishu_kush

Legend

Here are the steps:

1) Close After Effects
2) Go to the Device Manager (Run >> devmgmt.msc)
3) Select Display Adapter, Right click on the "Intel UHD graphic card".
4) Select "Update Driver"
5) Select "Browse my Computer"
6) Select "Let me Pick from a list of available drivers on my Computer".
7) Select "Microsoft Display Adapter".

😎 Launch After Effects

Let us know how it goes.

Thanks,

Nishu

Y

yogarajane15947435Author

Participant

Thank you nishu for the step by steo guide, i tried it and ir worked! Thanks

However, changing to microsoft display adapter changes the whole display quality. But it solves the issue for now, i am.able to see the videos in the composition panel. Thank you again!.

leroacha

Known Participant

Hi I also faced this issue, the only work around for me is to change your display adaptor on the device manager settings to the basic mircrosoft display. I hope this gets fixed soon too cause this is annoying

Y

yogarajane15947435Author

Participant

Thank you for the reply, yes this the solution i have for now too. But changing to microsoft sisplay adapater changesnthe whole display quality. But it solves the issue for now, i am.able to see the videos in the composition panel. Thank you again!.

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