Skip to main content
R.Silva
Known Participant
December 20, 2015
Answered

unbalanced unlock ( 7 :: 40 )

  • December 20, 2015
  • 31 replies
  • 277222 views

Hi:

I just got an error that displays and doesn't want to go away even after I click the only OK button in the dialog box.

The error as cryptic as this is, is:

"After Effects error : unbalanced unlock. ( 7 :: 40 )

Does anybody know how to get rid of this and why did it show up in the first place?

Using Mac OSX El Capitan with the latest AECC2015 update (13.6.1.6)

Thanks.

    This topic has been closed for replies.
    Correct answer kris_cave

    Hey Everyone,

    Just ran into the same thing. I ended up getting rid of it by purging my memory and cache (Edit > Purge > All Memory & Disk Cache...).

    Heads up, I had to be crafty and hit Enter to clear the error then immediately click Edit before the error popped up again.


    Hope this helps!

    31 replies

    Mylenium
    Legend
    December 20, 2015

    What exactly did you do before the error came up? Looks like it's related to the caching system similar to the "unbalanced layer checkout" errors...

    Mylenium

    R.Silva
    R.SilvaAuthor
    Known Participant
    December 20, 2015

    I was playing with an effect applied on the layer I had in the timeline (I believe it was "Set Matte"), I turned off the viewing icon in the layer in the timeline and continued adjusting the effect to see the results of the tracking Matte being set on the bottom layer. That's when the warning sign came up and never went away until I forced quit the application.

    The main problem is why this warning comes up when I tweaked the effect on the layer with the viewing icon turned off, but most important why the cryptic warning text?

    Is there a human understandable version of the meaning of this warning?

    Thanks.

    Mylenium
    Legend
    December 20, 2015

    Those errors are mostly meaningless without the context of the scenario to reproduce them, hence my asking for more information. The Set Matte effect was busted in one of the recent CC versions, so maybe it's still not fully fixed. Try the Set Channels or Channel Combiner effects instead.

    Mylenium