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Participant
December 29, 2016
Question

unbalanced unlock ( 7 :: 40 )

  • December 29, 2016
  • 3 replies
  • 2095 views

I have this error popping up every time I am using the track motion tool in after effects. The error states like above After Effects error: unbalanced unlock ( 7 :: 40 ), I have had to restart my computer three times because of this problem. Please Adobe fix this problem; until then what can I do to counter this issue?

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    3 replies

    Kevin J. Monahan Jr.
    Community Manager
    Community Manager
    January 24, 2017

    HI Evan McGregor,

    Did you ever get this issue solved? Please let us know if you are OK and how you solved your problem so that others may benefit.

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Mylenium
    Legend
    December 29, 2016

    As Roei said, nobody can even begin to unriddle this for you unless you provide proper information.

    Mylenium

    Roei Tzoref
    Legend
    December 29, 2016

    • Exact ae version number?

    • Exact Os?

    • System information?

    • did this ever work?

    • does it happen with a different footage on a new fresh project?