Updated After Effects 2022 "Can't open cache font directory"

Question

I have updated my after effects CC2021 to CC 2022 and then this began.Everytime I try to open the application it says "Can't open font cache directory"..I already tried re installing, run as an administrator from the C:\Program Files\Adobe\Adobe After Effects CC 2022\Support Files Right click on AfterFx.exe, and still these things did not work..please help..

nishu_kush · Answer

Hi BookIt,

Welcome to the community and sorry for your issue. Here're a few steps that you can try:

Reset the app preferences: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342
Change the permissions as suggested in the following article: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342
Create a new user account with admin rights and test: https://www.webucator.com/article/how-to-create-a-second-user-account-in-windows-10/

Let us know the results.

Thanks,

Nishu

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