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Participating Frequently
July 3, 2018
Question

User installed fonts not showing up in After Effects and Premiere

  • July 3, 2018
  • 4 replies
  • 12494 views

I recently installed ITC Garamond in my computer. The font did not have any issues being installed and was validated. The font shows up in Illustrator, but it is not found in After Effects or Premiere (the two programs I use most). Any help would be appreciated.

Running Premiere 12.1 After Effects 15.1 (all other apps most recent update as well) and macOS High Sierra 10.13.5.

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4 replies

Participating Frequently
December 10, 2019

I found a temporary solution. IF you have lots of text this might become a pain, but it works. Open your file. Change ALL the elements that are missing the correct font -- with any other font. Save the file. Reopen it and you'll be able to change the text back to the font that you originally used.

Participant
March 10, 2024

Sorry I did not understand. What do you mean? Thank you

Kyle Hamrick
Community Expert
Community Expert
July 19, 2018

An update for both Pr and AE came out yesterday that fixes the PostScript issue.

P.M.B
Legend
July 19, 2018

I installed yesterdays update and now my air conditioning isn't working.  C'mon Adobe!!!

~Gutterfish
Dave_LaRonde
Inspiring
July 18, 2018

Is it a PostScript typeface?  Your AE version has troubles seeing selected ones, and there's no definitive list. 

They've tried to fix it once already, but ended up making other PostScript typefaces invisible.

FYI -- no problems on my fully-updated CC 2017, which is the only one allowed for use on machines at my company.

Kanikas
Community Manager
Community Manager
July 18, 2018

Moving to After Effects