V25.5 Keeps crashing

Forum|Forum|5 months ago
October 15, 2025
5 replies
212 views

No plugin, I have a feeling it's related to the puppet tool.
I can't continue my work and considering to finaly switch to another software, the past 2-3 years of unstability drives me nuts.

Crash

Correct answer nicolasm212845

I went to 25.4, the software start the launch and disapear, nothing happen.
Then went to 25.3, it now works.

So something is crashing everything with 25.5, it wasn't just one project, it's anything, just new make it crash.

MahesaMP

Participant

I left After Effects open without doing anything, and it still crashed—same as yours.
I’ve already removed the plugin and reinstalled After Effects, but the issue persists.

N

nicolasm212845AuthorCorrect answer

Inspiring

I went to 25.4, the software start the launch and disapear, nothing happen.
Then went to 25.3, it now works.

So something is crashing everything with 25.5, it wasn't just one project, it's anything, just new make it crash.

nishu_kush

Legend

Glad to hear that 25.3 works. Thanks for updating the thread.

If you wish to troubleshoot the 25.5 version - Are you working with templates? Are there any third-party plug-ins installed? Try running After Effects in Safe Mode with third-party plug-ins disabled.

Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,
Nishu

N

nicolasm212845Author

Inspiring

Any help?

N

nicolasm212845Author

Inspiring

I do not get a "Submit Crash Report" dialog.

J

jenkmeister17177426

After those error dialogs appear, are you getting a "Submit Crash Report" dialog? If so, can you make sure you're submitting that, make sure your email address is in the dialog. We can look up the crash and see if we can identify what's going on for you.

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