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Participant
January 4, 2025
Question

Video Imported in After Effects 2019 Low quality than the original video

  • January 4, 2025
  • 2 replies
  • 121 views

When I imported video to After Effects the video resolution  is low quality. Why 

2 replies

Peru Bob
Community Expert
Community Expert
January 4, 2025

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

ShiveringCactus
Community Expert
Community Expert
January 4, 2025

Whenever I see green in an imported video, my first guess is a codec issue.  Looking at the Project Panel, it was shot with Apple's HEVC codec.  If you're on Windows, these are not included automatically.

https://helpx.adobe.com/uk/after-effects/kb/supported-file-formats.html

But according to that help page, you can buy the codec from Microsoft for $0.99