Wacom tablet malfunctions when using After Effects

Question

I have been having this issue (which has been going on for years now) where my Wacom tablet/pen stops working when I use AE. The issue does not happen right away, sometimes it happens within minutes after I launch and use AE and sometimes it may take up to hours. What happens is the mouse/cursor does not move when I am hovering over the tablet. The only way for it to move is when the pen is putting pressure on the tablet and I drag, in which case also makes it click AND drag at the same time. This ONLY happens with After Effects and it's ONLY the Wacom that stops working, when I switch to a mouse it works fine. The only way to fix this issue is to restart the computer which is only a temporary fix.

Please help! Wacom and Adobe "specialists" were not able to resolve this issue for me.

Rameez_Khan · Accepted Answer

Hi there,

Can you take a look at this discussion and see if you're running into the same issue? https://community.adobe.com/t5/after-effects/wacom-intuos-failure-in-after-effects/m-p/11416413

If yes, you can try the workarounds mentioned in the discussion.

Thanks,

Rameez

Richard24919721eo7t · Answer

same issue now with the 2022 version of AE

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