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A
Arad2000
Participant
June 11, 2020
Question

Weird screen. Graphic card Problem?

  • June 11, 2020
  • 2 replies
  • 619 views

Hi all, I just install AE 2020, on my new Computer (8.00 GB) Intel(R) UHD Graphics 630.

And I got this weird screen when I was trying to made a New Composition. Thanks,

This topic has been closed for replies.

2 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
June 12, 2020

Hi there,

 

Sorry for your issue with After Effects. 

We've observed this issue with other users as well. As Mylenium mentioned, it seems to be related to GPU. What's the version of the GPU driver installed? Is it the latest? If so, try installing the previous version of it and see if it helps. https://downloadcenter.intel.com/product/126790/Intel-UHD-Graphics-630

Let us know the outcome.

 

Thanks,

Nishu

    A
    Arad2000Author
    Participant
    June 12, 2020

    Yes I had installed the latest 27.20.100.8280.

    I just installed previous version 100.9190.exe file and my problem just solved.

     

    Thanks Nishu

      Mylenium
      Mylenium
      Legend
      June 12, 2020

      Yes, it's a graphics card proiblem. Update your drivers and check the relevant hardware acceleration settings in AE.

       

      Mylenium

        A
        Arad2000Author
        Participant
        June 12, 2020

        Thank you Mylenium.

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