When i put a video in its a black screen

I just got after effects and when i import a video to edit it, its just a black screen and i dont know what to do.

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Community Expert

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Legend

Update your system's graphics driver and check the hardware acceleration settings in the preferences.

Mylenium

Participant

i have it still doesnt work

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