when i try to import .psd file in After Effects its coms Importing selected items... (Not responding

Question

when i try to import my psd file in after effects it swhoing [Importing selected items... (Not responding)], i use after effects 2021, the is happening from last 2 days, before that i did not find any issu with regarding file import, if nay one knows how to fix it please help me out

nishu_kush · Answer

Hi jitendrap63908977,

Sorry for your issue.

Does it happen with a particular PSD file or any PSD file that you try to import? What's the version of After Effects and Photoshop you're using? Also, what are your system specifications (CPU, GPU, RAM, OS version)?

Try resetting the preferences of After Effects: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342

Let us know how it goes.

Thanks,

Nishu

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