Skip to main content
Y
yooyonghyuk25609420y9aq
Participant
August 11, 2022
Question

When I turn on the program, I keep getting errors.

  • August 11, 2022
  • 2 replies
  • 182 views

Hi!

After installing the program, the corresponding error keeps popping up when it is operated, so it cannot be used.

I want you to tell me the answer

 

This topic has been closed for replies.

2 replies

Joost van der Hoeven
Community Expert
Joost van der HoevenCommunity Expert
Community Expert
August 11, 2022

What @Mylenium says, please share your system info? Like OS and version, CPU, RAM, GPU vRAM, Ae version? Thanks. Also a screen grab of your issue will be helpful.

FAQ: What information should I provide when asking a question on this forum?
https://community.adobe.com/t5/after-effects-discussions/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/m-p/3928960#M3238

Mylenium
Mylenium
Legend
August 11, 2022

Without any system info we can't realyl tell you much. Most liekly it's simply a graphics driver crash, so start by updating it. Anything beyond that will require proper details.

 

Mylenium

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices