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Participant
September 3, 2021
Question

Why does adobe after effects constantly crash?

  • September 3, 2021
  • 2 replies
  • 140 views

I can't do anything without the software completely freezing or crashing. It is impossible to use. Could there be a reason for this? Sometimes it will just crash on its own without me even clicking anything. It is extremely annoying and I am unable to get anything done. I'm using version 18.4.1

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2 replies

nishu_kush
Legend
September 3, 2021

Hi defaultoue1lusxxu5j,

 

Sorry for the crash. As Myleniummentioend, we'd need more details so that we can troubleshoot the issue properly:

  • What are your system specifications (CPU, GPU, RAM, OS)?
  • Do you get any error message or crash report?
  • Are you able to work on a new project?

Let us know, we're here to help.

 

Thanks,

Nishu

 

Mylenium
Legend
September 3, 2021

Impossible to say much without proper system information, your preferences for critical stuff like hardware acceleration and caches, possibly contents of projects. Yes, the latest version is buggy as heck, but as with all these things, regardless of the general badness the circumstances for crashes are always specific. If you haven't already also start by straightening out the usual external factors: Update your graphics driver, clean up your harddrive, make sure your user permissions on critical folders are okay.

 

Mylenium