why i can't see the video preview screen?

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i'm using Ae 24 and i opened my project after 1 day and i can't see anything really. i don't get it because no any mistake in effects. i don't used bcc and sapphires with tohether. or don't used "firstly deep glow after than s_dropshadow" mistake yk. why i see this screen im just curious

nishu_kush

Legend

Were you able to fix the issue? If not, here are some steps to try:

• Close After Effects
• Go to the Device Manager (Run >> devmgmt.msc)
• Select Display Adapter, Right click on the "Intel UHD graphic card".
• Select "Update Driver"
• Select "Browse my Computer"
• Select "Let me Pick from a list of available drivers on my Computer".
• Select "Microsoft Display Adapter".
• Launch After Effects.

Thanks,
Nishu

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K

Kaan BerkAuthor

Participating Frequently

i rendered the project and continued with a new project but thank you so much

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thepixelsmith

Community Expert

You may just be looking at an area away from the canvas (the visible area of the Comp panel).

Try zooming to 100% and then using the Fit command using the Magnification dropdown on the lower left of the comp panel.

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Jerron Smith | www.thepixelsmith.com

T

tamseel_2394

Participating Frequently

checking the layer visibility, the work area settings, or resetting your workspace. If effects seem fine, also double-check your GPU settings or try clearing the cache. If none of that works, restarting AE or even reinstalling might help refresh things.

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