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emilys71312751
Participant
October 2, 2019
Question

Why is creative cloud not giving me the option to download the latest version?

  • October 2, 2019
  • 2 replies
  • 376 views

HI, I created an aftereffects file on a Mac that had the latest 16.1.2 version. Now I am using my personal Mac and it wont allow me to download this verison. The only version available as the "latest" is 15.1.2. Why is creative cloud not giving me the option to downlad the latest version?

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    2 replies

    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    October 2, 2019
    What version of Mac OS X are you on? The newest version of AE requires a somewhat recent OS.
      E
      emilys71312751Author
      Participant
      October 2, 2019
      I have a macbook pro early 2015
      pratoepixel
      pratoepixel
      Participating Frequently
      October 2, 2019
      Maybe, just try to upgrade de Creative Cloud app itself, than, try to see if there is a new version of AEFx. CC has some bugs like that...
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