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Participant
August 27, 2021
Answered

why is the color of the video inserted incorrect?

  • August 27, 2021
  • 2 replies
  • 599 views

I insert the video in After Effects, but,somehow,the color of the video is incorrect!!!

It's very strange and pinkish color .  If the video works correctly,beatiful waterfall should be displayed on the screen. why ??? Would someone help me!

 

This topic has been closed for replies.
Correct answer Mylenium

Update your system's graphics driver and check tha hardware acceleration settings in the preferences, the comp viewer and the preview panel.

 

Mylenium

2 replies

Community Expert
August 27, 2021

My first guess is that the source file is using a MPEG compression format and it is corrupted. Try transcoding to a suitable production format like DNxHD/DNxHR or ProRez using the Adobe Media Encoder. 

Participant
August 27, 2021

I've just solved the problem!

Thank you for thinking about it!!!

Mylenium
MyleniumCorrect answer
Legend
August 27, 2021

Update your system's graphics driver and check tha hardware acceleration settings in the preferences, the comp viewer and the preview panel.

 

Mylenium

Participant
August 27, 2021

Thank you for replying.I'm very glad.

I checked the graphics driver, but I found that it is updated . Also I checked the preview panel, but I found nothing wrong with that.

 

I can't still solve the problem. I'm sorry. Would you have another solution?