A

Anonymous

Answered

Why no support for GeForce GFX 750 Ti specifically?

Forum|Forum|11 years ago
April 17, 2014
9 replies
38088 views

Today I received and installed my brand new GeForce GFX 750 Ti, specifically bought for being able to use After Effects properly. My last card was an ATI/AMD FirePro which has no CUDA and thus couldn't use Ae. So I was using it CPU only! Which is total madness.

I was extremely disappointed to realize that my new GPU also isn't used almost at all, and that it's just as slow as my CPU-only! There is... no difference. I expected the difference to be like night and day.

Yes, I have the latest correct driver.

Yes, I have verified that other things using the GPU indeed are much faster.

I have looked through all the settings in After Effects and tried to make it use the GPU, but it just won't. I then saw on some page of compatible cards that Adobe lists all of them except for my card (basically). I didn't believe my eyes. I had no idea such a list even existed, and I especially didn't think that "certain models" of the same brand and model series of graphics cards would not be supported. It makes no sense. Both weaker and more powerful cards in the same damn series are supported, but not my card specifically? That's... unbelievable.

This has got to be a case of them simply having not yet tested my card well enough to call it "support", but it still sounds fishy to me as my card definitely has CUDA and is rather powerful. Much more powerful than other cards supported. It doesn't make sense to me.

Of course, I have it set to "use GPU anyway", but again... it doesn't seem to be used. This kills me. What is preventing Ae from using my card?

This topic has been closed for replies.

Correct answer Kevin-Monahan

Hello Glitchness,

I was extremely disappointed to realize that my new GPU also isn't used almost at all, and that it's just as slow as my CPU-only! There is... no difference. I expected the difference to be like night and day.

Right, After Effects uses CPU and RAM, not the GPU except for acceleration of ray-traced 3D compositions, which is a feature we are no longer working on nor should you be too concerned with.

This has got to be a case of them simply having not yet tested my card well enough to call it "support", but it still sounds fishy to me as my card definitely has CUDA and is rather powerful. Much more powerful than other cards supported. It doesn't make sense to me.

Of course, I have it set to "use GPU anyway", but again... it doesn't seem to be used. This kills me. What is preventing Ae from using my card?

The one feature you are looking the GPU to support is not going to work in your particular case. Your newer NVIDIA GPU does have CUDA, but not the OptiX Library that is required to accelerate ray-traced 3D compositions, so your GPU will never work for that one feature.

If that's not a deal breaker, my suggestion is to move forward with the knowledge that the GPU is not important for After Effects performance or your particular workflow.

Thanks,

Kevin

C

Cuff King

Participant

I agree with Glitchness. Pretty arcane to release the latest version of a software product (CC 2014.2) say in documentation that it supports Nvidia Cuda gpu accelerated processing, then after I purchase the latest Nvidia GTX 970 graphics card, I have to dig into the bowels of the Inter-web to discover... "Well we support Cuda kinda, no no not the new Cuda, we support the old cuda, but not too old. Maybe between 2010 and 2012 version" What the Hell ! What is the point of the List of Verified graphics cards? Do you expect new After Effects customers to go on Ebay and purchase used video cards to put in my brand new workstation ? If Adobe thinks that is acceptable then I would guess they would have no problem releasing the next update that only supports the Maxwell Cuda incarnation and screw all the OptiX folks.

The correct thing to do is to 1) Create a new solution that has all the functionality of Ray Tracing (including 3D Text which is what I was working on). 2) Then remove ray tracing from AE altogether.

Szalam

Community Expert

cuff king wrote:

The correct thing to do is to 1) Create a new solution that has all the functionality of Ray Tracing (including 3D Text which is what I was working on). 2) Then remove ray tracing from AE altogether.

That is what they're doing. Cinema 4D is included with After Effects now! You can make 3d text in that and a whole lot more. It's way more powerful than the ray-traced renderer was. Details of CINEMA 4D integration with After Effects or, if you prefer, Getting Started with Cinema 4D Lite and Cineware

And they have said that they are working to increase the functionality and interaction between AE and C4D. The one thing the C4D link doesn't let you do that the ray-traced renderer did was let you use expressions to control things. Hopefully that gets added eventually.

And, for folks who really want the ray-traced renderer, yes, use the cards they recommend in the system requirements page - that's why the page is there. I wouldn't dream of spending money on a machine for a specific software without checking the system requirements page for that software first. Used cards in a new machine? Sure! If you want to use old software, you might need old hardware.

C

Cuff King

Participant

OK, I did watch the CINEMA 4D video and I do see where they were able to use that tool to do what I was trying to do with Ray Tracing, and yeah I agree that this path is probably better in the long run. However I still think that the systems requirement page should have a boldfaced note that ***NEWER NVIDIA GRAPHICS CARDS ARE NOT SUPPORTED FOR RAY TRACE !" Most anyone who read that page would assume that it just had not been updated with the newer video card series.

Thanks with the help moving us on to the newer solutions.

Kevin-Monahan

Correct answer

Community Manager

Hello Glitchness,

I was extremely disappointed to realize that my new GPU also isn't used almost at all, and that it's just as slow as my CPU-only! There is... no difference. I expected the difference to be like night and day.

Right, After Effects uses CPU and RAM, not the GPU except for acceleration of ray-traced 3D compositions, which is a feature we are no longer working on nor should you be too concerned with.

This has got to be a case of them simply having not yet tested my card well enough to call it "support", but it still sounds fishy to me as my card definitely has CUDA and is rather powerful. Much more powerful than other cards supported. It doesn't make sense to me.

Of course, I have it set to "use GPU anyway", but again... it doesn't seem to be used. This kills me. What is preventing Ae from using my card?

The one feature you are looking the GPU to support is not going to work in your particular case. Your newer NVIDIA GPU does have CUDA, but not the OptiX Library that is required to accelerate ray-traced 3D compositions, so your GPU will never work for that one feature.

If that's not a deal breaker, my suggestion is to move forward with the knowledge that the GPU is not important for After Effects performance or your particular workflow.

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

A

ArturC

Participant

I just want to say, that im in that club for couple of months now. Still waiting to see if Adobe will do something with it. I bought new card when I heard that CUDA will increase render performance, didnt know that it has to be one of few GeForces...

Kevin-Monahan

Community Manager

Hi Artur,

...when I heard that CUDA will increase render performance, didnt know that it has to be one of few GeForces...

The newer Maxwell based NVIDIA cards do not have the OptiX Library, so they cannot be used for acceleration of ray-traced 3D compositions, if that's what you meant. Sorry.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

ahmednasr

Participant

i have the same problem , i have geforce gtx 750 ti and i have final update for AE and i have the final cuda and give me the same massage and i can,t do the ray traced 5070 ::0 on after effect 6 and 5070::12 on after effect cc 2014

if any one have solution please tell me

Kevin-Monahan

Community Manager

Hi Ahmed,

ahmed nasr wrote:

i have the same problem , i have geforce gtx 750 ti and i have final update for AE and i have the final cuda and give me the same massage and i can,t do the ray traced 5070 ::0 on after effect 6 and 5070::12 on after effect cc 2014

if any one have solution please tell me

The GTX 750 Ti is a newer Maxwell based GPU that does not contain the OptiX Library, which is necessary for the acceleration of ray-traced 3D compositions in After Effects, so it won't work for that. Sorry.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Uneternal

Participant

I have the same problem, and its NOT a solution to ignore the raytracing error. Since you can not select the comp to use raytraced 3D effects afterwards or it'll crash.

It only works, when you work with classic 3D. I recently tried that with a project where I had to bend a 3D layer, which only works in raytraced 3D.

When I select GPU acceleration and select raytraced 3D in the comp it will crash.

However I can select CPU and then raytraced 3D but it takes an eternity to render (like 35 minutes for a 6 second comp - and its nothing complex, just ONE 3D object)

I also don't know how I could bypass the problem with say C4D or Element 3D easily, since camera tracking in AE is involved.

Its really sad, that Adobe is not willing to just release a fix for all the users who paid a good amount of money for the product.

And the only thing they do is suggest to upgrade to AE CC - while its not said that the 750 ti would work, since its not in the compatibility list.

Actually I wonder how add-on or game developers archive to make their add-ons or games work on EVERY card without errors... even if they use CUDA.

Adobe should listen to what users demand, and add every card. On unsupported cards, there could be just a note "your card will work, but its not supported".

Because, maybe some day, somebody else will listen to what users demand, and then Adobe's reign will fall.

Szalam

Community Expert

uneternal wrote:

Adobe should listen to what users demand, and add every card. On unsupported cards, there could be just a note "your card will work, but its not supported".

They did do that. On the latest versions of AE, you can tick a box to use unsupported cards.

D

drk!wi

Participant

Hi,

I fixed the problem today to set the gtx 750 Ti in stead of te cpu. I dont know what reders faster yet but you can finf the solution here

I couldnt fix it withh the program and did it manually. Still got the error (5070::12) when starting After effects but you can ignore that it finally works!

Good Luck!

P

probook4530s

Participant

Hi,

I have the same problem with the 750 ti, and I also tried fixing it with the link you posted. same like you it seems at the GPU information box that everything is OK but I steel get the error messages and the RAY Traced 3D dosent work. I'd like to know if there is something different on our systems. what version of after effects do you use? and what version of windows?

D

drk!wi

Participant

Probook4530s, In my opinion it works unless the error-message when starting After Effects but maybe im wrong...The possitive thing is that you can change the RAY Traced option from CPU to GPU so it should be working unless the error. But im not sure ..

I'm using Windows 8.1 Enterprise 64 bit with 8gb PC2-8500 and the MSI 750 Ti gaming card and the latest nvidia drivers 344.11
After Effects CC V12.

I'll hope we will find the sollution!!

N

NewMediaFormat1

Participant

I have a similar setup with the 750 ti card... I have the same problems. Check out this link that go's straight to Adobe. I think it might give you a good laugh.

http://helpx.adobe.com/after-effects/kb/paged-mapped-memory-error.html

M

mike cardeiro

Inspiring

There are hundreds of cards out there, if they spent their time supporting every single card out there nothing else would get done.

Just curious, you say you bought the card specifically for after effects; why would you not first look at the list of supported cards to make sure the one you are buyng is actually supported?

A

Anonymous

Why didn't you consult with Grympy Man Leeroy whether or not your shoes are approved to walk past his house? Because it's a completely absurd thing? Nothing that would ever cross a sane person's mind? I had no idea such a list existed for one, and the CUDA support was supposed to be the thing here?

Is this a time machine? Have I gone back to the days of MS-DOS in the early 1990s or 1980s where every piece of software had to support every individual piece of hardware in existence or else it had no support? This is absurd. It's beyond absurd. It's insane.

Szalam

Community Expert

Glitchness wrote:
Why didn't you consult with Grympy Man Leeroy whether or not your shoes are approved to walk past his house? Because it's a completely absurd thing?

That's not the same thing at all. Grumpy Man Leroy has no control or anything to do with the sidewalk outside of his property, but if you are purchasing hardware specifically to be used for a piece of software, it would make sense to check the technical specs of that software. This is not absurd; it is common sense. I wouldn't go buy a new engine for my Jeep Wrangler without checking to see if that cool Corvette engine would even fit with the rest of the powertrain in the Jeep. Even a quick check of the AE tech specs page would have told you about the graphics card requirements.

As a side note: There are a lot of (much higher-end) software packages out there that are a lot pickier about their hardware than After Effects.

But let's let the past be in the past. Let's try to solve your problem. (Is returning the card and getting a proper one out of the question?)

Assuming you can't exchange the card, what version of After Effects are you using? As I hope you know, AE really only uses CUDA on the GPU for one thing: acceleration of the ray-traced renderer.

If you're using CC, you can ignore the ray-traced renderer completely. There is a version of C4D that ships with After Effects now (which is huge news). It renders better (and faster) than AE's ray-traced renderer. It's a much, much, much better way to do 3d in After Effects. Make sure you update to the latest version (12.2.1.5 is the latest on as of today).

If you're using CS6, what exact version number are you using? Perhaps updating to 11.0.4 will fix your problem.

M

mathewlisett

Participant

try this but with refrence to the CC version

https://www.youtube.com/watch?v=pqi-73clrVI

I know i used a tool to do this for me when i had the gtx580. and i believe the gtx760

A

Anonymous

I've now watched that entire video. You don't seem to understand, though. I am able to pick GPU mode (but it says it's unsupported blabla). But it doesn't *use* it!

A

Anonymous

Also, I did what the video told me to do anyway, just to make sure. No difference.

Also, getting errors like this whenever I try to create 3D objects:

After Effects error: Ray-traced 3D: Initial shader compile failed.

( 5070 :: 12 )

After Effects error: Ray-traced 3D: Out of paged mapped memory for ray tracer. Your project may exceed GPU limits. Try closing other applications. Try updating the CUDA driver.

( 5070 :: 2 )

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