Skip to main content

4 replies

nishu_kush
Legend
Jan 21, 2026 4:52 PM UTC

Is it happening only while using the plug-in? If so, check for any updates available for the plug-in.

Let us know how it goes. Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

Translate
Jan 19, 2026 10:46 AM UTC

I was working with the Sapphire plugin in After Effects.

Translate
Warren Heaton
Community Expert
Community Expert
Jan 18, 2026 11:56 PM UTC

Hi @Samrat_Hasan2710 

Is this showing up when you try to open an After Effects project after a crash?

If so, look for a project in the Finder or Explorer next to the project you are trying to open with "_1.aep" in the file name and try to open that instead.  If that does not open, locate the most recent auto-save project file and open that.  Assuming that opens as expected, use File > Save As to save it as your current project and then continue working.

You may want to try to run After Effects in Safe Mode for a little while to start troubleshooting what might have caused the crash.

By any chance, were you working in Mocha AE when the crash happened?  Someone posted about this same error message in a different forum that was.  If so, be sure to save the Mocha AE project every so often while tracking in Mocha.

Translate
Jan 19, 2026 9:32 PM UTC
I was working with the Sapphire plugin in After Effects.
Translate