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Manaus
Inspiring
Jul 26, 2022 5:30 PM UTC
Answered

25.6 is crashing on startup

Simple as that. I tried to reinstall couple of times but nothing changed, AE wont open

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Manaus
ManausCorrect answer
Inspiring
Aug 3, 2022 2:49 AM UTC

The splash screen appears and then while AE is loading, it crashes. I'm having the same issue with 23.0


OK. It was the After Effects Beta folder in Appdata/roaming/adobe/. Everything looks ok now

4 replies

Manaus
ManausAuthor
Inspiring
Jul 26, 2022 5:41 PM UTC

Sorry I forgot to mention some details, but I'm not sure what I could say. Let me know if I can open the crash report somehow
Windows 10
AMD Ryzen 9 5900x 12-Core

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Aug 1, 2022 10:35 PM UTC

Does a crash dialog appear or is it AE just doesn't start at all? 

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Manaus
ManausAuthor
Inspiring
Aug 3, 2022 2:39 AM UTC

The splash screen appears and then while AE is loading, it crashes. I'm having the same issue with 23.0

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