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Kes Akalaonu
Inspiring
April 23, 2020
Answered

AE Beta 17.1 Crashes on Opening

  • April 23, 2020
  • 1 reply
  • 768 views

I seem to be having issues with After Effects Beta 17.1. Upon clicking on the interface it crashes and saves a crash project to my Documents. I tried resetting my prefs to see if that would solve the issue but got the same result. It worked fine before the update.

 

iMac Late 2013

Mac OS 10.14.6

This topic has been closed for replies.
Correct answer Kes Akalaonu

The new update and trashing my prefs seem to have fixed the issue. I must have made the mistake of having certain scripts that haven't been updated for CC 2020

1 reply

JohnColombo17100380
Community Manager
Community Manager
April 23, 2020

Hi kesa98555221,

 

Is this a duplicate of the post linked below or are you experiencing a separate crash?

 

https://community.adobe.com/t5/after-effects-beta/ae-beta-17-1-crashes-as-soon-as-i-click-on-the-app/td-p/11074501

 

Thanks very much,

- John, After Effects Engineering

Kes Akalaonu
Inspiring
April 24, 2020

Yes. For some reason, it posted on my personal account when I logged in instead of this one.

Kes Akalaonu
Kes AkalaonuAuthorCorrect answer
Inspiring
April 24, 2020

The new update and trashing my prefs seem to have fixed the issue. I must have made the mistake of having certain scripts that haven't been updated for CC 2020