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J
jstucin
Participant
June 8, 2020
Answered

AE Beta crash on import

  • June 8, 2020
  • 1 reply
  • 307 views

I updated to version 17.1.2.9 (Windows 64) and AE crashes when I import mp4 (h.264) video. It works ok with quicktime.

Can someone fix this please, thanks 🙂

Jaka

 
This topic has been closed for replies.
Correct answer jstucin

(Solved) Just found the culprit. You have to disable hardware accelerated decoding of video footage in Preferences/Import.

 

1 reply

J
jstucinAuthorCorrect answer
Participant
June 9, 2020

(Solved) Just found the culprit. You have to disable hardware accelerated decoding of video footage in Preferences/Import.

 

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