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johng1946351
Participant
November 1, 2021
Question

AE Beta on M1 Mini Crashes on Start up.

  • November 1, 2021
  • 4 replies
  • 881 views

Hello all,

 

About a week or so ago I did the update for my M1 Mini for AE Beta and ever since then I cannot get it to open. I get the error message below,


Afeter Effects Alert

Last log message was: <2694842> <DynamicLink> <5> Increase wait time to 2

. 

 

Now of course there is the longer thread as well that I have been sending to Adobe. 

 

Any help or suggestions would be grately appreciated!!!

 

Cheers,

 

John Grote, Jr.

Generating crash log, which may take a few minutes.

This topic has been closed for replies.

4 replies

T
tonyk62
Participant
April 13, 2022

Hi, I just want to report tha the latest update of AE silicon beta 22.4 crashed many times while rendering and previewing. I reinstalled the previous version 22.3, and it works fine. I use macbook pro M1 pro 16gb.

Cheers.

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
November 2, 2021

Hi @johng1946351,

Thank you for reporting this issue, sorry to see you're experiencing a crash  on launch. Which Beta build were you using when you experienced this crash? The latest as of today is 22.1.1.21; the last number is the build number. Please give the latest Beta build a try and let us know if that helps.

 

If AE (Beta) still crashes on launch in build 22.1.1.21, please try moving or deleting the preferences folder for version 22.1, located at ~/Library/Preferences/Adobe/After Effects (Beta)/22.1. This will cause AE to create a new set of preferences when it launches.

 

Thanks very much for any further information,

- John, After Effects Engineering Team 

 

 

 

 

J
johng1946351Author
Participant
November 2, 2021

I am not seeing that string at all on my mac mini, and I am usually good about finding these things. Tried to open again this morning after the update and same thing.

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
November 3, 2021

HI @johng1946351, 

That path is a bit hidden by default. Here are two ways you can get there:

  • While the Finder is active, open the Go menu in the top-bar and then hold down the Option key. You will see the Library folder show up, which is the Library folder indicated in the path.
  • In any Finder window, use the shortcut Cmd + Shift + G to bring up a "Go to the folder:" dialog, which will allow you to paste the path and go directly to the folder.

Alternatively, you can hold Cmd + Option + Shift while opening After Effects (Beta) and you will be prompted to reset the preferences. This is destructive, so hopefully only a last resort.

 

One more thing to try: if you open After Effects (Beta) using Rosetta emulation ( right-click the Adobe After Effects (Beta).app, select Get Info, enable "Open Using Rosetta ), does it still crash on launch?


Thanks again,

- John, After Effects Engineering Team

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    November 2, 2021

    Moving the thread to the After Effecte Beta Community.

     

    Thanks,

    Nishu

    S
    Shaken5E80
    Participant
    November 1, 2021
    This is all because of the new Macos Monterey.
I have the same problem, but the numbers are different 62162

We will wait for a new update from Adobe, we pay money for it.
All my work has stopped due to this problem.
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