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18 replies

VictoriaNece
Community Manager
VictoriaNeceCommunity Manager
Community Manager
May 30, 2023

Just a quick update to say we're still looking into this and haven't forgotten about you! 🙂

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Anne-Lise_Saxo
Anne-Lise_SaxoAuthor
Participating Frequently
July 3, 2023

Thanks for your latest update! How far are you on this one? 

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VictoriaNece
Community Manager
VictoriaNeceCommunity Manager
Community Manager
July 10, 2023

We think we've made some good progress here. Can you download the latest beta and give it a try?

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Tom Olsen
Community Manager
Tom OlsenCommunity Manager
Community Manager
May 15, 2023

Hi. We'll figure this out. It looks like your GLBs are flickering between a placeholder (which we display temporarily) and the actual model. What Ae beta build are you using?

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Anne-Lise_Saxo
Anne-Lise_SaxoAuthor
Participating Frequently
May 15, 2023

Hi,

Great, thanks a lot! We are working with the latest update of AE and Media Encoder on Mac Os.

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Tom Olsen
Community Manager
Tom OlsenCommunity Manager
Community Manager
May 15, 2023

Would it be possible for you to share the Ae project and media? We believe that we understand the underlying issue, but want to make sure that any fix we make addresses the problem adequately.

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VictoriaNece
Community Manager
VictoriaNeceCommunity Manager
Community Manager
May 15, 2023

Hi there! Are you seeing this issue during preview, on export, or both? 

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Anne-Lise_Saxo
Anne-Lise_SaxoAuthor
Participating Frequently
May 15, 2023

Hi there, on both!

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