Can't reach preferences, "unable to load operating system font "Adobe Clean Ux" "Bold"

Forum|Forum|4 years ago
September 24, 2021
5 replies
1097 views

On windows 10 with latest AE beta, when I try to go to preferences I'm met with a dialog box with,

"After Effects (Beta) warning: Unable to load operating system font "Adobe Clean Ux" "Bold".

Can only get out if I press down on escape for a few seconds, where dialogbox repeats itself a few times.

Bug

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J

jenkmeister17177426

Apologies for the issue. A code change meant for Adobe Media Encoder ended up impacting After Effects. 22.1x3 will be pushed to CCD later today and this issue is fixed in it.

NickBarker

Inspiring

Also have this error with the latest release!

Lars Jandel

Inspiring

Yup, same, unusable like this. 😤

After Effects (Beta) warning:
Unable to load operating system font "Adobe Clean UX" "Bold"

Lars Jandel

Inspiring

...trashing AE's prefs got weird of that error, but well... ...prefs gone. 😣
Not sure, which part/modification/custom setting/3rd party thingie might cause this issue - not ideal.