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jackthegiantkiller
jackthegiantkiller
Inspiring
April 11, 2023
Question

Cannot migrate settings in Beta After Effects

  • April 11, 2023
  • 1 reply
  • 336 views

No matter what my permissions settings on the folders, I constantly get this "An error occurred migrating the settings files. Check the permissions of the After Effects preferences folder."

 

I have checked them OVER and OVER. What is going on?

This topic has been closed for replies.

1 reply

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
April 11, 2023

Hi @jackthegiantkiller, thanks for reporting this. What OS are you using and does this only happen in Beta builds?

 

Thanks for any further information you can provide, 

- John, After Effects Engineering Team  

jackthegiantkiller
jackthegiantkillerAuthor
Inspiring
April 11, 2023

Just upgraded to make sure and the latest allowed me to migrate!

J
Community Manager
jenkmeister17177426Community Manager
April 12, 2023

Sorry for the issue. There was a code change checked into some shared code that caused this issue in AE. Latest version of AE beta has that fixed. 

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