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jackthegiantkiller
jackthegiantkiller
Apr 11, 2023 3:36 PM UTC
Question

Cannot migrate settings in Beta After Effects

No matter what my permissions settings on the folders, I constantly get this "An error occurred migrating the settings files. Check the permissions of the After Effects preferences folder."

 

I have checked them OVER and OVER. What is going on?

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3 replies

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
Apr 11, 2023 3:43 PM UTC

Hi @jackthegiantkiller, thanks for reporting this. What OS are you using and does this only happen in Beta builds?

 

Thanks for any further information you can provide, 

- John, After Effects Engineering Team  

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jackthegiantkiller
jackthegiantkillerAuthor
Apr 11, 2023 5:29 PM UTC

Just upgraded to make sure and the latest allowed me to migrate!

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Community Manager
jenkmeister17177426Community Manager
Apr 12, 2023 4:54 AM UTC

Sorry for the issue. There was a code change checked into some shared code that caused this issue in AE. Latest version of AE beta has that fixed. 

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