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howiemnet
Inspiring
April 5, 2022
Question

Info popup in Render pane doesn't work/appear on secondary monitors (Mac)

  • April 5, 2022
  • 1 reply
  • 180 views

When rendering, you can click the Info button to pop up a tiny panel with information about the current render: how long each frame is taking, how many frames are rendering concurrently.

 

If you are using multiple monitors, the Info button only works on whichever monitor is considered the "main" monitor by your Mac (according to Sys Prefs > Displays). 

 

To reproduce:

Ensure you have more than one monitor plugged into your computer

Set a render going in AE, and click the Info button.

Cancel the render or let it finish.

Move AE to another monitor.

Set a render going, and click the Info button.

 

Problem:

The Info button will only work correctly on one of the monitors.

 
System info
    Application: After Effects (Beta) v22.4.0.28
    OS: macOS v12.3.0, RAM: 64.00 GB GB, CPUs (logical): 10

This topic has been closed for replies.

1 reply

JohnColombo17100380
Community Manager
Community Manager
April 8, 2022

Hi @howiemnet,

Thank you for reporting this issue. We are able to reproduce this bug as well and have opened a ticket to investigate further. Once a fix is available in the Beta builds, we will update this thread.

 

Thanks again,

- John, After Effects Engineering Team