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Tomas25978208grfs
Participant
September 6, 2022
Question

.MOV videos doesn't have any sound

  • September 6, 2022
  • 1 reply
  • 167 views

The new beta version have a bug, any kind of .mov video doesn't have any sound at all. Tried multiple files, same. Re-rendered the video to .mp4 format in Premiere, after that the video has sound again.
This only accurs in After effects beta version, seems fine in stable version.

This topic has been closed for replies.

1 reply

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
September 27, 2022

Hi @Tomas25978208grfs,

Thank you for reporting this issue. Would you be able to share one of the .mov files that should have sound but doesn't when played in After Effects? Also, what are the specs of your system, e.g. OS version, RAM, GPU, etc?

 

Thanks again for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

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