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Kes Akalaonu
Kes Akalaonu
Inspiring
April 5, 2020
Question

MP4 File not showing up after latest beta install

  • April 5, 2020
  • 1 reply
  • 442 views

MP4 files appear invisible or black when I bring them into a composition. I remember hearing about this bug for CC 2020 but didn't experience it on my end.

 

I'm on Version 17.1.0 Build 42

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1 reply

P
Community Manager
Paul UuCommunity Manager
Community Manager
April 7, 2020

Is this specific to certain types of MP4 footage files, or all of them?
Did it start with a recent 17.1 build, or is this the first build of it you installed?
Is this same footage displaying correctly in the current Beta version of PPro?

Kes Akalaonu
Kes AkalaonuAuthor
Inspiring
April 8, 2020

The most recent beta updates seem to have fixed the issue. I had MP4 files of stock footage from Videoblocks from a few years back. Didn't run the test of this in Premiere Pro though.

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