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Dec 8, 2025 3:36 PM UTC
Question

NOT SEEING BETA APPS

When im in Creative Cloud, at the ''Apps'' tab i don't see the ''Beta'' tab. Does anyone know why? I'm located in the Netherlands tho, maybe thats it but idk. And at "Pre-Release'' i only see illustrator.

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2 replies

JohnColombo17100380
Community Manager
Community Manager
Dec 9, 2025 3:25 PM UTC

Hi @Multi35238729pahf,

Are you using a Creative Cloud account provided by your work? These sometimes have Beta apps disabled per an IT or security policy.

 

If not, try these steps to restore the Beta apps:

  • Sign out of Creative Cloud
  • Quit the Creative Cloud app
  • Find the OOBE folder for your system
    • Windows: C:\Users\[username]\AppData\Local\Adobe\OOBE
    • macOS: ~/Library/Application Support/Adobe/OOBE*
  • Move it the OOBE folder (so you can restore it later if needed)
  • Relaunch the Creative Cloud app and log back in.

 

*If you cannot find this folder, be sure you are in the Library folder under your username, but the system's Library folder.

 

Please let us know if that works for you!

- John, After Effects Engineering Team 
 

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Participant
Oct 27, 2026 6:20 PM UTC

It didn’t work for me, all I can see is the ‘pre-release’ tab not ‘beta’ tab

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