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olivial65460117
Participant
March 4, 2022
Question

RAM Preview Problem

  • March 4, 2022
  • 1 reply
  • 181 views

Beta doesn't RAM preview. On the initial launch, it will preview once. After that, any changes made will not play or return an error. Purging all cache and memory won't solve this, only re-launching, and the problem repeats itself. 1TB scratch available + 48 GB RAM allocated to CC.

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1 reply

J
Community Manager
jason_bartellCommunity Manager
Community Manager
March 5, 2022

Hi olivial65460117,

 

Thank you for posting this issue. Can you attach a screen capture so we can see what After Effects is doing and the exact error?

 

Thank you,

Jason

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