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P
payinappih
Participant
August 26, 2020
Question

Roto Scoping Bug

  • August 26, 2020
  • 1 reply
  • 234 views

Crash and takes a long time do  6000 frames or about 3 minutes it takes 24 plus hours and has never finished.  The system  frezzes up. Not a good new featue if it does not wotk.

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1 reply

James Landy
Community Manager
James LandyCommunity Manager
Community Manager
September 2, 2020

That doesn’t sound good.  Any chance we can get a copy of your project and source so we can attempt to reproduce in-house? See instructions below for how to do that.  Thanks.

 

  1. In the Project panel, select the composition that contains the footage with Roto Brush applied.
  2. Go to File > Dependencies > Collect Files
  3. In the Collect Files dialog:
    • Set "Collect Source Files" to "For Selected Comps"
    • Enabled the "Reduce Project" checkbox
    • Click "Collect" and select a location to collect the project file and footage
  4. Zip up the folder containing the newly-collected project and footage.
  5. Add the .zip to your Creative Cloud storage ( or Dropbox, OneDrive, etc ) and email a link with a brief description of what you were experiencing to rotobeta@adobe.com. All footage submitted will be kept confidential and will not be shared with third-parties.
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