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Known Participant
August 29, 2020
Question

Rotobrush 2 removed

  • August 29, 2020
  • 1 reply
  • 236 views

I have the problem that when the Rotobrush was applied once and remove later again the Preview still stays in same state when Rotobrush was applied to. Moving Playhead does not bring any updates, make layer invisible also do not change anything. When resizing the Window i get just a black preview. The real footage never shows up again

 

I guess you guys write couple more unit test as it looks quite unstable even for a beta, its more an alpha stage.

 

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1 reply

James Landy
Community Manager
Community Manager
September 2, 2020

Sounds like you may have discovered a display problem that RB is exposing.  Unfortunately we haven’t been able to reproduce in-house.  Would you be willing to work with us to help us get a repro case?  We’d probably need your project, source, AE preferences, system specs, log files, and possibly do a remote screen share.  If so, please send an email to rotobeta@adobe.com, and I’ll follow up with you.

In the meantime; try purging all memory, try switching comp renderer settings, enable/disable hardware accelerate preference, and try various preview settings (e.g., fast previews, viewer quality).  Then report back here is you have any luck. 

Thanks.