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cafeny
Participant
Apr 16, 2020 2:12 PM UTC
Question

The displayName of the effect and aerender that can be obtained by the script is garbled in Japanese

From After Effects 2020(17.0), the displayName that can be obtained by the script is garbled in Japanese.
In addition, there are other issues

  • Japanese cannot be specified by app.findCommandId.
  • The characters are garbled in aerender.

Please fix it.

 

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7 replies

davinacotter
Adobe Employee
davinacotter
Adobe Employee
Jul 22, 2021 9:15 PM UTC

First, I'm very sorry this has taken so long to address!

You are quite right, this is incorrect behavior.

You will be happy to know that these issues have both been fixed, and will be included in the next Beta release.

 

-DaveC

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cafenyAuthor
Participant
Jul 23, 2021 11:14 AM UTC

Hi, DaveC.
Thank you for correcting the problem!
Also, thank you for replying in this forum.

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cafenyAuthor
Participant
Oct 29, 2020 4:36 PM UTC

This problem has not been fixed as of 2020 (17.5).
Also, the beta version hasn't fixed it.
I am in great trouble because the error displayed in Japanese is garbled and unreadable.
Since aerender is also garbled, it is not possible to find out what the error is.

Due to this issue, 2020 cannot be used for work.
Please fix it as soon as possible.

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JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
Apr 21, 2020 5:26 PM UTC

Hi cafeny,

Thank you for filing this report. Is the displayNamee issue new to the 17.0 version of After Effects or does the script return garbled displayNames in previous versions as well?

 

For the additional issues, please provide:

  • More details and ideally a script snippet which reproduces the issue in app.findCommandId()
  • Steps to reproduce the garbled characters in aerender, as well as OS verison, OS language, and app language.

 

Thank you for any additional information,

- John, After Effects Engineering

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cafenyAuthor
Participant
Apr 27, 2020 3:57 PM UTC

Hi John,

Is the displayNamee issue new to the 17.0 version of After Effects or does the script return garbled displayNames in previous versions as well?

Only after2020.

Left is 2020(17.0~), Right is 2019(16.1).

 

alert(app.findMenuCommandId("コンポジション設定(T)..."));

2019 return "2007", but 2020 return "0", inJapanese version.

 

Thank you.

 

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JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
Apr 29, 2020 12:33 AM UTC

Hi cafeny,

 

Thank you for the follow-up reply. We have confirmed these issues and opened two separate bug tickets: DVAAE-4214864 and DVAAE-4214866.

 

Thank you again for using the Beta, and apologies for any inconvenience these issues have caused.

- John, After Effects Engineering

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