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Participating Frequently
Jul 27, 2017 4:36 PM UTC
Answered

Animate CC Crashing When Publishing?

Hi!

I've been working on a bigger project over summer, and I've just now been having this issue of Animate CC crashing when I publish it as a swf. The progress bar goes to 53%, stops, then crashes when I try and publish it. I do have 24gb of ram, if it's possible that I could give Animate more ram to help then if you could let me know that would be great!

I've never really done a big project like this before, and I've put all my work into one scene. But I only have about 400 frames done of 4000, so I don't know if that should matter if it is in one scene. If it does, then do you know how to split up a sound file in Animate, because I have a sound file playing throughout the movie.

Thanks!

Colin Holgate
Colin HolgateCorrect answer
Inspiring
Jul 27, 2017 4:41 PM UTC

Any one timeline can have 16000 frames, and it wouldn't matter if you split it into scenes, the total would still need to be 16000 or less. So, at 4000 you may as well stay in one scene.

You could try deleting half of your frames, don't do a save, try a publish. If there is something in the timeline that is corrupt the crash should happen soon. If it does crash, try deleting more frames, if it doesn't crash delete less frames. Hopefully you can narrow down to what is causing the problem.

34 replies

kglad
Community Expert
Community Expert
Jul 27, 2017 4:42 PM UTC

does it crash when publishing a new fla?

if not, look for a corrupt symbol in your library.   start by eliminating everything.  if that works, use elimination by halves to pinpoint the culprit.

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Known Participant
Mar 15, 2018 12:52 AM UTC

I have the same problem: how would you be able to find corrupted files?

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kglad
Community Expert
Community Expert
Mar 15, 2018 2:22 PM UTC

by deleting a group and publishing.  ie, read message 2.

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Colin Holgate
Colin HolgateCorrect answer
Inspiring
Jul 27, 2017 4:41 PM UTC

Any one timeline can have 16000 frames, and it wouldn't matter if you split it into scenes, the total would still need to be 16000 or less. So, at 4000 you may as well stay in one scene.

You could try deleting half of your frames, don't do a save, try a publish. If there is something in the timeline that is corrupt the crash should happen soon. If it does crash, try deleting more frames, if it doesn't crash delete less frames. Hopefully you can narrow down to what is causing the problem.

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Participating Frequently
Jul 27, 2017 5:03 PM UTC

Thanks! There was a shape tween that was causing the crash

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Participating Frequently
May 22, 2024 12:31 PM UTC

Hey! I have the exact same problem with shape tweens causing my crash. How did you resolve this? Does it mean we can't use shape tweens? It's now 2024...

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