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Participant
2월 6, 2022 7:17 오후 UTC
해결됨

Audio stopped working on MacBook Pro. What happened?

Audio playback and scrubbing on the timeline was working fine. Then one day I open the program and it doesn't seem to work anymore. I checked to make sure the audio properties was set to 'Stream'. It was. Other than that everything seems unchanged. I've done everythingI can thinbk of to see what might be wrong, even opened the file on a Windows computer where it worked fine. However, on my Macbook Pro nothing. Anyone else have this problem? Thanks.

    이 주제는 답변이 닫혔습니다.
    JoãoCésar17023019
    Community Expert
    2월 6, 2022 7:23 오후 UTC

    Hi.

     

    You're probably using v22.0.3, right? There's a known issue regarding audio playback. The team is aware and working on a fix.

     

    https://community.adobe.com/t5/animate-discussions/no-sound-in-animate/m-p/12728521#M351027

     

    Regards,

    JC

    4 답변

    Mohanaraj
    Adobe Employee
    Adobe Employee
    2월 17, 2022 3:59 오후 UTC

    Hi @Kcoolman  Just wanted to let you know that the issue with author time audio playback on Mac is fixed in Animate v22.0.4 update released today. Please update your copy of Animate to the latest using Creative Cloud desktop app to avail the fix.

     

    Thanks!

    Mohan

    번역
    JoãoCésar17023019
    Community Expert
    Community Expert
    2월 6, 2022 7:23 오후 UTC

    Hi.

     

    You're probably using v22.0.3, right? There's a known issue regarding audio playback. The team is aware and working on a fix.

     

    https://community.adobe.com/t5/animate-discussions/no-sound-in-animate/m-p/12728521#M351027

     

    Regards,

    JC

    번역
    Kcoolman작성자
    Participant
    2월 6, 2022 7:58 오후 UTC

    Thanks! Working in the older version helped. Hope the bug gets worked out soon.

    번역
    JoãoCésar17023019
    Community Expert
    Community Expert
    2월 7, 2022 9:14 오후 UTC

    You're welcome!

    번역