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Participant
February 6, 2022
Answered

Audio stopped working on MacBook Pro. What happened?

  • February 6, 2022
  • 2 replies
  • 500 views

Audio playback and scrubbing on the timeline was working fine. Then one day I open the program and it doesn't seem to work anymore. I checked to make sure the audio properties was set to 'Stream'. It was. Other than that everything seems unchanged. I've done everythingI can thinbk of to see what might be wrong, even opened the file on a Windows computer where it worked fine. However, on my Macbook Pro nothing. Anyone else have this problem? Thanks.

    This topic has been closed for replies.
    Correct answer JoãoCésar17023019

    Hi.

     

    You're probably using v22.0.3, right? There's a known issue regarding audio playback. The team is aware and working on a fix.

     

    https://community.adobe.com/t5/animate-discussions/no-sound-in-animate/m-p/12728521#M351027

     

    Regards,

    JC

    2 replies

    Mohanaraj
    Adobe Employee
    Adobe Employee
    February 17, 2022

    Hi @Kcoolman  Just wanted to let you know that the issue with author time audio playback on Mac is fixed in Animate v22.0.4 update released today. Please update your copy of Animate to the latest using Creative Cloud desktop app to avail the fix.

     

    Thanks!

    Mohan

    JoãoCésar17023019
    Community Expert
    JoãoCésar17023019Community ExpertCorrect answer
    Community Expert
    February 6, 2022

    Hi.

     

    You're probably using v22.0.3, right? There's a known issue regarding audio playback. The team is aware and working on a fix.

     

    https://community.adobe.com/t5/animate-discussions/no-sound-in-animate/m-p/12728521#M351027

     

    Regards,

    JC

    KcoolmanAuthor
    Participant
    February 6, 2022

    Thanks! Working in the older version helped. Hope the bug gets worked out soon.

    JoãoCésar17023019
    Community Expert
    Community Expert
    February 7, 2022

    You're welcome!