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kirstend25398465
Participant
April 23, 2019
Answered

Missing graphics when I test my animation

  • April 23, 2019
  • 3 replies
  • 3597 views

Hiya,

So I'm really very new to animate and I have to create a Southpark scene for my uni work, however when I go to test the animation my background disappears or the head or hand of one of my characters, its probably a really easy solution but how do I fix this?

Thank you.

    This topic has been closed for replies.
    Correct answer Nick Gioia

    Turn off the guides. That should fix the issue.

    3 replies

    N
    Community Expert
    Nick GioiaCommunity ExpertCorrect answer
    Community Expert
    April 23, 2019

    Turn off the guides. That should fix the issue.

    M
    Milica_aciliM
    Participant
    January 18, 2022

    Hiii

    Just had the same issue while trying to export my file. Happens both as swf and mp4 exports. 

    The guide I have in this project is connected to one object but another object dissapears when the project is exported (weird, right?). Also when I turn off the guide like suggested, other objects that never were connected to that guide 'fall apart' after exporting the project and everything looks terrible. So saying I am suuuper confused is an understatement lol 

    Heeeelp 😕😕 

    kdmemory
    kdmemory
    Inspiring
    April 23, 2019

    Hi Kirsten

    kirstend25398465  wrote

    .. when I go to test the animation my background disappears or the head or hand of one of my characters, its probably a really easy solution but how do I fix this?

    Can i ask you,

    • which version of Animate CC are you using?
    • are you publishing to the HTML5 Canvas platform?
    • if you answered the last question with yes, is Export document as texture ticked in your Publish Settings?

    If you answer sequence goes like

    version 19.1, yes, yes

    then you could be one of those who are experiencing this issue: Missing graphics when publishing Animate CC HTML5 Canvas Project, except after restart

    Klaus

      E
      E23427312bg5q
      Participant
      December 8, 2023

      Can confirm that this is still an issue in Animate 2024. It seems like its caching stuff and confusing itself meaning missing assets. Only thing to do is to restart (Animate or computer, I'm not sure...) and publish again. Also delete the old exported files first. Sometimes it works and sometimes it doesn't. Essentially check through everything. Very frustrating and unreliable though.

      n. tilcheff
      n. tilcheff
      Legend
      April 23, 2019

      Hey mate,

      As you say, it's probably an easy fix when one has access to the file, but totally impossible when the description of the set up is as non-existent as yours

      The only thing I'd suggest is: check for 'guided' layers.

      Those do not export.

      Guided layers have different icons. Right-click to change.

      Good luck!

      Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
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