No audio after exported

Question

I've been working on this animation for 2-3 days now but when i export it the audio doesn't work after encoding it into a mp4. All of my other fla audios work though. I've been searching on how to fix this for a while. I tried Setting the sync to stream, Moving the sound by 1 frame forward. Those are the only 2 solutions i could find on the internet. They didn't work, I use adobe animate 2019 and i am on a 64-bit windows 7 Computer. Any help?

Edward26822869ys1x · Accepted Answer

Nevermind i figured it out! It was actually because i had moved the audio to the trash a while back, I put it back in the desktop and it started working again!

Colin Holgate · Answer

There was a problem fixed a few versions ago, where if the sound starts on frame 1 it isn't there in an export. Make sure the sound sync is set to Stream, and also try moving the start of the sound to frame 2. If you are animating in an HTML5 Canvas FLA, Stream may not be an option, but moving the sound to frame 2 should still fix things.

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