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Question

Batch Process Broken in CC 2018 - Can't Roll Back...

Forum|Forum|8 years ago
October 20, 2017
5 replies
1892 views

So I'm in the middle of converting hundreds of WAV's to M4A's for a project I'm working on, and after updating to CC 2018, now it's broken - I'm now getting :

"An error occurred when saving the file to disk. The destination may be full or no longer available" with a red exclamation symbol next to the file(s) concerned.

The disk is a NAS (I've also tried local) and now, as others have found, I can't roll back to CC 2017 - I have installed CS6 which works, but now looking for another solution quick smart - Adobe, get this fixed !

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0

038098643

Participating Frequently

Having the exact same issue, Adobe, any plans to fix this ASAP? This is a huge feature that is broken. Needs to be addressed.

Charles VW

Inspiring

Are you using similar settings or different settings as aussiemediaguy ?

0

038098643

Participating Frequently

Im using Photoshop CC 2018 on a Mac, all software is up to date with latest updates.

Charles VW

Inspiring

Can you show a screenshot of the settings you're using in batch processing (including the M4A options)? If you rolled-back, please show the settings in the version you have.

Big Mouth MediaAuthor

Inspiring

That's the settings I'm used for both of 2017 and 2018. 2017 worked just fine, it's 2018 that pops up the error below.

Big Mouth MediaAuthor

Inspiring

And as a side note, Premiere CC 2018 is giving me grief with projects too. Rolling back.

Big Mouth MediaAuthor

Inspiring

Actually, I'm finding I can convert WAV to MP3 but not WAV to .M4A (AAC) - therein lies the problem.

kulpreet singh

Inspiring

Hi Aussiemediaguy,

Sorry about the trouble.

I can't roll back to CC 2017

Please install Audition CC2017 from this link: Download Creative Cloud apps

Thanks,

Kulpreet Singh

ryclark

Participating Frequently

Rolling back to CC 2017 may be a temporary fix but I hope that any of you having problems with Audition CC 2018 are filling in a Bug report. Otherwise they are unlikely to get fixed. I know it says Wishform but that's where bugs get reported.

Wishform - Adobe Audition

Big Mouth MediaAuthor

Inspiring

Thanks Ry and Kulpreet - will try both today...

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