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sharonh8805761
sharonh8805761
Participant
March 11, 2017
Answered

getting .mov into Audition

  • March 11, 2017
  • 2 replies
  • 4121 views

I am using Audition 2017.0 and trying to do an edit-audio-to-video multi-track session.  When  I get to the step of pulling my reference .mov file into the editing panel I get this message:  Adobe Audition has stopped working.  A problem caused the program to stop working correctly . Windows will close …..”

Any tips on chasing down the underlying problem?

    This topic has been closed for replies.
    Correct answer Bob Howes

    The .mov format isn't a fully specced format--it's a wrapper that can take various types of MP4 video generally for use within Quicktime.

    That's the solution--you need to install Quicktime or extended Quicktime on your computer.  This Audition support pages gives you some details:  Find supported import formats for Adobe Audition CC  You have to scroll past the audio section to get to the video part.

    A second possible option for you (and the one I use) is to install something like Wondershare Video Converter (not free but not too expensive) and convert the video into a preferred format before importing to Audition (or, for that matter, Premiere Pro).

    2 replies

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    March 12, 2017

    sharonh8805761  wrote

    Any tips on chasing down the underlying problem?

    Whilst everything Bob says is correct, there's still the underlying factor of what amounts to a crash that shouldn't have happened; a format refusal should be graceful!

    When this happens, Audition produces an error log, and ideally you should send this to the developers. Information about how to do this is here: Audition Crashed.  Now what?

    Bob Howes
    Bob Howes
    Inspiring
    March 12, 2017

    Good point Steve.  I meant to add that.

    However, in my defence I've had various issues with .mov files in even non-Adobe programmes, sometimes including a freeze/crash.Seems to be something about certain flavours that sensible programmes don't like.

    Bob Howes
    Bob HowesCorrect answer
    Inspiring
    March 12, 2017

    The .mov format isn't a fully specced format--it's a wrapper that can take various types of MP4 video generally for use within Quicktime.

    That's the solution--you need to install Quicktime or extended Quicktime on your computer.  This Audition support pages gives you some details:  Find supported import formats for Adobe Audition CC  You have to scroll past the audio section to get to the video part.

    A second possible option for you (and the one I use) is to install something like Wondershare Video Converter (not free but not too expensive) and convert the video into a preferred format before importing to Audition (or, for that matter, Premiere Pro).

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