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Keith31620767t919
Participant
July 1, 2024
Question

14.1.1 Crashing on launch

  • July 1, 2024
  • 1 reply
  • 813 views

Anyone else having issues with Bridge 14.1.1 crashing on launch? I'm using OS Sonoma 14.3.1

    1 reply

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    July 1, 2024

    This is not the way it's supposed to work. Have you tried rebuilding your Preferences?

     

    Just before clicking on Bridge in the Dock or double-clicking the application for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge, BUT KEEP your fingers on those keys until you see a window pop up. From the window, you can choose “Reset Preferences," "Entire Thumbnail Cache,” and/or "Reset Standard Workspaces.” In your case, choose all three.

     

    Please let us know how this works out.

    K
    Keith31620767t919Author
    Participant
    July 1, 2024

    I only get two options "rest preferences" and "purge all local cache files". I selected both and Bridge launched only to

    display an error message and crash again. I've also uninstalled and reinstalled with no success. 

     

    A
    Adriaan_Metz
    Known Participant
    July 2, 2024

    Got the same problem; CC 6.3.0.207, Bridge 14.1.1 and Sonoma 14.5. I get an spinning wheel while I try to start Bridge. Removing the preferences doesn't work. Doe you have other solutions?

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