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Participant
Jul 1, 2024 7:59 PM UTC
Question

14.1.1 Crashing on launch

Anyone else having issues with Bridge 14.1.1 crashing on launch? I'm using OS Sonoma 14.3.1

8 replies

gary_sc
Community Expert
Community Expert
Jul 1, 2024 8:48 PM UTC

This is not the way it's supposed to work. Have you tried rebuilding your Preferences?

 

Just before clicking on Bridge in the Dock or double-clicking the application for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge, BUT KEEP your fingers on those keys until you see a window pop up. From the window, you can choose “Reset Preferences," "Entire Thumbnail Cache,” and/or "Reset Standard Workspaces.” In your case, choose all three.

 

Please let us know how this works out.

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Participant
Jul 1, 2024 8:59 PM UTC

I only get two options "rest preferences" and "purge all local cache files". I selected both and Bridge launched only to

display an error message and crash again. I've also uninstalled and reinstalled with no success. 

 

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Known Participant
Jul 2, 2024 9:39 AM UTC

Got the same problem; CC 6.3.0.207, Bridge 14.1.1 and Sonoma 14.5. I get an spinning wheel while I try to start Bridge. Removing the preferences doesn't work. Doe you have other solutions?

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