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Participant
September 16, 2017
Answered

Access to support

  • September 16, 2017
  • 1 reply
  • 192 views

Holy crap. Could they make it any more difficult to get support? I've gone around in circles for 20 minutes now and I'm tired of jumping through Adobe hoops to get some service.

I have a simple question about Bridge. Do they not support Bridge anymore? I can't find any. There's nothing that pisses me off more than clicking on "Contact Support" and just getting another set of questions and being forced down a limited selection of potential trouble shooting avenues when none of them apply to my question and none of them lead to direct contact.

I give up.

If Adobe cares about hanging onto to this customer the best try to contact me.

email: <69911s@symnpatico.ca>

    This topic has been closed for replies.
    Correct answer Akash Sharma

    Hi ATPWN ,

    We sorry for the inconvenience. This is certainly not what we'd like you to experience.

    Please explain your query here and we'll help you with it. You may refer ASK- Forum Success Guide: Efficiently using the... | Adobe Community for putting one with specific details.

    Thanks.

    Akash

    1 reply

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    October 2, 2017

    Hi ATPWN ,

    We sorry for the inconvenience. This is certainly not what we'd like you to experience.

    Please explain your query here and we'll help you with it. You may refer ASK- Forum Success Guide: Efficiently using the... | Adobe Community for putting one with specific details.

    Thanks.

    Akash