Participant

Question

Adobe Bridge

Forum|Forum|4 years ago
April 5, 2022
2 replies
310 views

Hallo zusammen,

im Zuverlässigkeitsverlauf Windows 10 erhalte ich ständig die Nachricht Adobe Bridge funktioniert nicht mehr, obwohl ich keine Probleme bei Anwendungen in Adobe Bridge feststellen kann, alles läuft reibungslos! Mich macht die Meldung aber nervös und ich wüsste gerne, was die Nachricht zu bedeuten hat.

Ich sende mal ein Screenshot mit.

Über eine Antwort würde ich mich freue

This topic has been closed for replies.

Vijay Singh Negi

Community Manager

Community Manager

Hi @ilonas13808850 ,
Thanks for your feedback.
Could you share the following details about the issue:

Bridge version
System configuration
What is the frequency on this issue? Is this reproducible on every launch?

Also, Is there any Crash Report dialog?

Can you share the Bridge logs at :

you can find Bridge log file “BridgeLog.log” at:

MAC - ~/Library/Application Support/Adobe/<Bridge Version>
WIN - %appdata%\Roaming\Adobe\<Bridge Version>

Thanks,
Bridge Team

Community Expert

Community Expert

The report indicates that the Bridge app crashes the OS system kernel as it closes.

Its a small issue, but should be addressed.

Check you OS system files

Open a command prompt using gthe command "run as adminstrator"

You should see something like this.

type SFC/ scannow and have the OS check your system files.

If everything is OK you should see something like this.

ilonas13808850Author

Participant

Hi jmb007

Thank you for your help. I have scanned the system but unfortunately the error is still there.

Best regards ilona