Skip to main content
Rodrigo Pereda
Rodrigo Pereda
Participant
January 26, 2017
Answered

Adobe bridge 2017 get stuck on "building criteria"

  • January 26, 2017
  • 2 replies
  • 855 views

I am a Mac user and Adobe Bridge 2017 is getting stuck on "building criteria" and I have to force quit. When I open the force quit application it does not shown Bridge as "no responding" I followed adobe instruction for troubleshooting and nothing works. I uninstalled and installed again as well

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Hi Rodrigo,

    Please try resetting the preferences of bridge: -

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil

    2 replies

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    February 6, 2017

    Hi Rodrigo,

    Please try resetting the preferences of bridge: -

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil

    68CAN
    68CAN
    Participant
    February 11, 2017

    Ctrl + Alt+ Shift does nothing on windows in Bridge. Found the purge cache, but again today no change..

    S
    ScottsScapes
    Participant
    January 27, 2017

    I am using a pc, and bridge is hundreds of times slower than windows explorer.  In explorer, view setting on large icons, all files appear immediately, thumbnails generate immediately as I watch.  Adobe Bridge - I open two folders, then one subfolder, and have to wait 60 - 300 seconds for bridge to catch up and even begin displaying file icons, thumbnails take hundreds of times longer.  Why is windows explorer so much faster than bridge?  People tell me bridge is a dinosaur, and that nobody uses this anymore.  I love the interface, but most often skip it as it does nothing more than impede my workflow...  Very sad...  Your algorithm cannot even begin to compete with windows explorer, and this is an image browsing program???  Get on it Adobe...  This is just silly...

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices