Skip to main content
Participant
May 24, 2018
Question

Adobe Bridge 2018 won't install properly

  • May 24, 2018
  • 3 replies
  • 633 views

I  have just downloaded the latest Bridge 2018, but when I start it up and pull up a photo, the system says Bridge 2017 is no longer working.  I have used Adobe to delete the old 2017 version and download the latest 2018, but it still goes back to the 2017 version and then says  it's no longer working.  Ideas?  Adobe is not much help!!!!

    This topic has been closed for replies.

    3 replies

    Participating Frequently
    October 17, 2018

    Hi John,

    We have released a new version of Adobe Bridge (CC 2019) on 15th October 2018. The new version build number is 9.0.0.204. This version is available to install via Adobe Creative Cloud application.

    This Bridge update contains support for centrally managing the Adobe Bridge cache (https://helpx.adobe.com/bridge/using/centrally-manage-bridge-cache.html).

    Please check following link to know about all new features in Adobe Bridge CC 2019 - https://helpx.adobe.com/bridge/using/whats-new.html

    You may need to update the Creative Cloud application and restart your computer to see the updated installer.

    Thanks,

    Saurabh Verma

    PECourtejoie
    Community Expert
    Community Expert
    May 24, 2018

    Hello, I would then use the cleaner tool, with all the caveats... Use the Creative Cloud Cleaner Tool to solve installation problems

    Bani Verma
    Legend
    May 24, 2018

    Moving this query to Bridge​ community for quick and better help.