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mike5E2E
Participant
October 10, 2020
Question

Adobe Bridge 2020

  • October 10, 2020
  • 2 replies
  • 297 views

Br very slow when loading photos from external hard drives and Dropbox.  It is painful to run with multiple windows open looking at various sources.  Is there a setting to help fix this?

    This topic has been closed for replies.

    2 replies

    A
    Adobe Employee
    Anisha Gupta
    Adobe Employee
    January 14, 2022

    Hi @mike5E2E , @noahstone 

     

    Thank you for your feedback. We're sorry to hear about the issue.

    Could you please share the following details with us:

    1. Bridge version in use.

    2. System configuration.

    3. Files/formats on which the issue is observed.

    4. Thumbnail quality & Preview generation settings.

    Please share the sample files on which you are observing the issue at sharewithbr@adobe.com 

     

    Also, could you please try setting the preview generation options to the following and let us know if you still face the issue?

     

    Thanks,

    Bridge Team

    noahstone
    noahstone
    Participant
    January 5, 2022

    I know it's more than a year past your question. I had been having the same issue. In fact, it would sometimes force my external drive to eject. But I found something that helps. I purged the Bridge cache and now it's working well. Images are loading into preview much faster. 

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