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jamesg99507828
jamesg99507828
Participant
August 14, 2019
Question

Adobe Bridge Camera RAW 11.4 batch cropping problems

  • August 14, 2019
  • 4 replies
  • 608 views

As of today ( 14/8) for some reason, when I cancel a batch crop from all images from a vertical image, it cancels all the vertical crops (great), but places a vertical crop through the middle of all my horizontal images...

When I 'alt key' onto the now cropped horizontal image and delete crop - it does the same action, horizontals are cleared - but all vertical now have crops through their middle.

It is trying to make all images either horizontal or vertical...

Anyone else having this issue?

I tried online but the assistant had no remedy and was unable to see my issue...

    This topic has been closed for replies.

    4 replies

    D
    durrjm
    Participant
    December 7, 2019

    Im having the same problem! 😞

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    September 20, 2019

    Hi All,

    Could you please try updating the Camera Raw plugin to 11.4.1 and let us know if it helps?
    https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

    Regards,
    Sahil

    CStringerphoto
    CStringerphoto
    Participant
    November 3, 2019

    I did this too... BATCH crop does not work...  It will not crop to the original RAW dimension -  I have tried EVERYTHING!

    G
    gregp19589938
    Participant
    August 16, 2019

    I've contacted technical support, they've logged onto my computer, checked it out and say the cropping tool is working as it should.  I told them it is not and technical support refuses to achnowledge something is wrong!

      Sahil.Chawla
      Adobe Employee
      Sahil.Chawla
      Adobe Employee
      August 14, 2019

      Hi James,

      That shouldn't be happening, let us help make this right.

      Could you please let us know the exact version of Adobe Bridge you're working on?

      Also, could you try reinstalling the Camera Raw plugin and see how it goes? Camera Raw plug-in installer

      Regards,
      Sahil

      jamesg99507828
      jamesg99507828Author
      Participant
      August 14, 2019

      Camera RAW Version 11.4

      Adobe Bridge 9.1.0.338

      Can you tell me the process to uninstall? It doesn't appear to be obvious...

      Thanks, J

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