Skip to main content
A
ajcb
Participant
April 26, 2017
Answered

Adobe Bridge cc 2017 on Mac Sierra, fails to even start. Any solutions?

  • April 26, 2017
  • 1 reply
  • 451 views

Tried all the forum fixes. Resetting preferences by the option/command/shift trick, opening up the "get info" panel and resetting the permissions. Nothing works.

As I can't open it, I can't do any fixes from within.

Bridge CS5.1 works fine.

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Hi ajcb,

    As Bridge is not on your Mac, you can try this Adobe Cleaner tool to remove the software and reinstall it again Use the Creative Cloud Cleaner Tool to solve installation problems

    Please elt us know if it works.

    Regards,

    Sahil

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    May 1, 2017

    Hi ajcb,

    As Bridge is not on your Mac, you can try this Adobe Cleaner tool to remove the software and reinstall it again Use the Creative Cloud Cleaner Tool to solve installation problems

    Please elt us know if it works.

    Regards,

    Sahil

    A
    ajcbAuthor
    Participant
    May 10, 2017

    Hi Sahil...

    It worked! I reinstalled Bridge after running the cleaner, and it opened! However, Cleaner never gave me any visual indication it was working, never had a dialogue box that told me it was done, and never left a log in the place it said it would, so apart from the result, I can't be certain it wasn't just dumb luck. (ie: Cleaner could use a little interface design mojo)

    AJCB

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    May 11, 2017

    Glad it started working for you AJCB, will pass your feedback to the relevant team know about the cleaner tool. Feel free to reach out to us for any future queries.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices