Adobe Bridge CC will not open

Forum|Forum|12 years ago
September 26, 2013
15 replies
31008 views

I have just downloaded Adobe Photoshop CC and Adobe Bridge CC. Photoshop will open but Adobe Bridge will not. I have installed and use Photoshop 5 and bridge. Why won't Adobe Bridge CC open?

Correct answer AtlanticMelon

Same problem here, tries to start but then says it encountered a problem and stops??? Also what bug fixes

Ok, just talked to a chat representative, here's the fix.

This is for Mac (Apologies for PC users i"m not sure what the fix is there)

1. Open Finder

2. (From top menu bar) Select: Go > Go to Folder

3. Enter: ~/Library | Click: Go

4. Locate (Do not open): "Preferences" folder | Right click (or control Click): "Preferences" folder

5. Click: Get Info

6. Expand: Sharing & Permissions

7. Click: "Lock" Icon (bottom right) | Enter your admin credentials and accept.

8. Give ALL users "Read & Write" preferences. (In my case I had my profile user and an "Everyone")

9. (For all the users) Click on the "Gear" icon below | Click "Apply to Enclosed Items..."

10. Open Bridge and rejoice

This worked for me. Hope it works for you.

Show previous replies

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Woody Schauer

Participant

Tried everything, even with Adobe tech on phone.

So far the only solution I've (we've) come up with is to create a new user.

Not really a good solution.

Would love to see if there's something else that works.

M

mauzee

Participant

Same problem here after trying to install output module. Icon is bouncing and then nothing... Some feedback please.

PECourtejoie

Community Expert

For those having issues, and who do not want to tinker with permissions, the latest update to the creative cloud does it for you: http://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html

P

Paul_Lindstrom_DD

Participant

Have tried the above (changed permissions for the Preferences folder) _and_ updated to the latest version of Adobe CC Manager _and_ updated to the latest version of Bridge _and_ tried other suggested fixes like starting a new account as admin. Still Bridge doesn't open _and_ Acrobat XI keep falling out of the installed software list in Adobe CC Manager.

The problems with Adobe CC Manager predates my update to Mavericks Mac OS, but Bridge refusing to start began with the Maverick update.

Does anyone still have problems with Bridge, using Maverick? I simply can't make it start up. It begins the startup process, then abandones, without any error message. I didn't realise how much I use Bridge until I can start it anymore. Very disappointing and frustrating.

/Paul L