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josie_9273
Participant
February 11, 2025
Question

Adobe Bridge Error message when opened

  • February 11, 2025
  • 2 replies
  • 258 views

When I try to open adobe bridge I get an error message that looks like this....Bridge will only open to this folder, and won't allow me to click on anything (including the adobe bridge/edit/window/help tabs at the top). I have already uninstalled and reinstalled the app and tried to troubleshoot in other ways as well. Any suggestions for how I can resolve this issue? 

Thank you!

2 replies

josie_9273
Participant
February 11, 2025

using Command/Option/shift to clear the cache finally fixed the issue. It took several tries but finally the timing worked (right as the app was opening and before the error message appeared). 

kglad
Community Expert
Community Expert
February 11, 2025

@josie_9273 

 

thank you for that.

kglad
Community Expert
Community Expert
February 11, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
josie_9273
Participant
February 11, 2025

Thank you!  I didn't realize I posted it to a specific place.