Adobe Bridge Error message when opened

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When I try to open adobe bridge I get an error message that looks like this....Bridge will only open to this folder, and won't allow me to click on anything (including the adobe bridge/edit/window/help tabs at the top). I have already uninstalled and reinstalled the app and tried to troubleshoot in other ways as well. Any suggestions for how I can resolve this issue?

Thank you!

josie_9273Author

Participant

using Command/Option/shift to clear the cache finally fixed the issue. It took several tries but finally the timing worked (right as the app was opening and before the error message appeared).

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kglad

Community Expert

@josie_9273

thank you for that.

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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josie_9273Author

Participant

Thank you! I didn't realize I posted it to a specific place.

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